Experience
ZENITH MEDIA / ASSOCIATE DIRECTOR OF ANALYTICS / 3.21 - Present
Lead analysis and reporting on industry-leading pharmaceutical client’s $10M+ digital media campaigns.
Build and present client-facing analysis, BI dashboards, ad hoc projects.
PM media tools tailoring real-time data for media strategists, buyers and analysts.
COURIER NEWSROOM / SENIOR DATA ANALYTICS MANAGER / 3.20 - 2.21
Built an analytic tech stack connecting web, email, social and marketing data through platform APIs, Google Cloud, Big Query, Data Studio and other tools.
Helped Courier beat its hit growth target, providing critical paid media optimization data.
Built Slackbots and other tools improving creator workflows and expanding datasets.
CNN / DIGITAL ANALYTICS CONSULTANT / REMOTE CONTRACT / 8.19-3.20
Created DOMO dashboards to make data actionable for editorial and business teams.
QA tested 500+ dashboards to ensure consistency and usability of key data.
FRED HUTCH CANCER RESEARCH CENTER / SOCIAL MEDIA MANAGER / 8.17-6.19
Led social media strategy and measurement, collaborating with comms, marketing, philanthropy and science divisions to create targeted messages and build awareness.
Built a real-time reputation monitoring system informing public relations and marketing.
Increased video views by 80%, used A/B testing and surveys to boost engagement 30% on high-value prospecting content.
Trained researchers on best practices for using social media to amplify results, recruit clinical trial participants, engage with peers and patient communities, etc.
Helped craft executive communications including director’s LinkedIn Influencer content.
SEATTLE MAYOR’S OFFICE / DIGITAL ENGAGEMENT DIRECTOR / 9.16-8.17
Produced the Mayor’s web and social media content, videos, scripts and infographics.
Grew social media audience by 130% and engagement by 5X organically.
Informed messaging strategy and led social media training program for City staff.
Increased social engagement by 10X on Facebook and 3X on Twitter through use of video and other optimization.
Produced social videos, livestreams, blog posts, infographics and other content, including a Facebook Live broadcast that reached 1.2M users and gained 380K views.
Streamlined content creation and distribution workflow across social and web properties.
Provided guidance and training on social amplification strategy to other City departments.
NBC NEWS DIGITAL / SOCIAL MEDIA DATA MANAGER / 6.12-7.16
Developed data analysis and optimization strategies for growing NBC News, TODAY and MSNBC audiences and traffic.
Armed editorial, marketing and sales with social media tools and strategies to increase revenue and brand loyalty.
Managed NBC News’ launch partnership with Facebook on instant articles, working with developers, designers and business leaders on a rollout resulting in improved UX, positive press and informing adoption by additional NBC Universal brands.
Evaluated, onboarded and supported third-party social data and social publishing tools used by hundreds of employees.
MSNBC Interactive
Social Media Manager (2011-2012)
Developed social channels, best practices and integrated social media into news coverage and other digital initiatives.
Trained editorial staff on use of social media to discover news, engage with audiences and distribute content
Oversaw social channels created to engage with audiences as part of msnbc.com's award winning Elkhart Project.
Managed the transfer and rebranding of large social accounts when NBC News acquired msnbc.com.
Systems Editor (2008-2011)
Drove collaboration between editorial and technology to develop tools and processes that streamlined production workflow.
Curated content feeds used to power news and lifestyle apps and third-party syndication partnerships.
Received company award for developing a content calendar that improved coordination between sales and editorial.
Homepage Producer, Editor & Writer (2004-2008)
Produced the homepage, edited news coverage and wrote enterprise stories for leading news site msnbc.com.
Developed templates and editorial processes used during major event coverage from Hurricane Katrina to Election Day.
Seattle City Council / LEGISLATIVE ASSISTANT / 2002-2004
Drafted constituent correspondence, press releases, resolutions, legislation and budget proposals.
Designed and produced websites and newsletters, and organized panels and community outreach activities.
The World Newspaper / GENERAL ASSIGNMENT REPORTER / 2000-2001
Covered crime, courts, Coast Guard, veterans affairs and enterprise subjects at a daily paper with a circulation of 20,000.
Won Pulitzer Inc. Community Journalism award for a two-part series on gun laws and ownership.
EDUCATION
University of Washington – Seattle, WA
Bachelor’s Degrees in Journalism & English with Honors
Microsoft Project Management Training
Tools of the trade
Publishing & Distribution: Drupal, WordPress, custom CMSes and blogging platforms; Hootsuite, Sprinklr, Spredfast, Adobe Social, etc.
Analytics & Data Viz: MS Excel, Adobe Analytics/Omniture, Google Analytics, Chartbeat, Tableau, DOMO
Social Media Curation & Analytics: Facebook Insights, Twitter Analytics, YouTube Analytics, Simply Measured, Social Bakers, CrowdTangle, NewsWhip, DataMinr, SocialFlow, Agora Plus, etc.
Design & Production: Photoshop, Adobe Spark, Venngage, PowerPoint, Prezi
Programming: Proficient with HTML, RSS, CSS, SQL, APIs, Agile project management principles, etc.
Productivity & Project Management: Microsoft Office, Basecamp, SharePoint, Slack, GitHub, Jira, TFS, Asana, Trello
Email Marketing: WhatCounts, ExactTarget, MailChimp